OFFERINGS

SERVICES

Customer Support service

Customer Support service

Customer Support service

 

Thakral One provides you with the complete customer support framework, ensuring a process that will immediately respond to customer complaints and issues, as shown in the process flow below.


 

Data Center and Business Continuity Services

Data Center and Business Continuity Services

Data Center and Business Continuity Services

 

With the emergence of new regulations, security threats and service outages – ranging from deliberate attacks to natural disasters - it becomes neccessary for businesses to implement a proactive plan to mitigate these threats. In addition, organizations must also be agile - able to seize new opportunities and meet the demands for increased productivity and reduced costs. However, as the workload increases and organizations expand, the ability to match the resources to the current business needs is seriously challenged.

 

Thakral One, in partnership with IBM, provides comprehensive data center support and services in the areas of:

 

Data Center Setup

Data, voice, power, AC’s and physical security

 

Network Security Solutions

Anti-virus, firewall, backp, storage and archiving